Frequently Asked Questions
How do I place an order?
Add items to your cart, go to checkout, fill in your details, and click "Confirm Order". A pre-filled WhatsApp message will appear — send it to confirm.
What payment methods do you accept?
Payment details are arranged via WhatsApp after order confirmation. We accept bank transfers and mobile payments.
How long does delivery take?
Orders are processed and dispatched within 24 hours of confirmation. Delivery times vary by location.
Can I return an item?
Yes — defective items have a 7-day replacement guarantee. Contact us via WhatsApp with your order number.
Are the products original?
Every product is sourced from verified suppliers and physically inspected before listing.
